Delivery Information

We deliver to all areas across the United Arab Emirates.

The moment you complete your purchase, your order will be processed. We will send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.

Delivery Options

To process your order as fast as possible, we can only accept card payments on our website and no longer accept cash on delivery. We are also taking strict hygiene measures to make our deliveries arrive safely to you.

  • Home Delivery

    • Same day delivery - order before 12PM and receive same day delivery before 10PM. Delivery cost is 25AED or free on orders above 299 AED.
    • Next day delivery (All Emirates) - Order before 10pm and receive your order next day. Delivery charge is 20 AED. Free delivery on orders above 149 AED. Orders after 10pm will be delivered within 1-2 days

    Click & Collect

    • Order your product online and pick it up in store.

    Safety Measures

    We have imposed strict hygiene and sanitation protocols at every step of the order & delivery process that put safety first. The precautionary measures include:

    DeliveryDelivery

    We will always continue to uphold all measures to offer you the best shopping experience from the safety and comfort of your home.

      Home Delivery

        Next day delivery service is available to all Emirates within 1-2 days.

        Same day delivery is available in Dubai, Sharjah, Ajman and Abu Dhabi*.

          *In Dubai, same day delivery is available in all areas except:

          • Hatta

          *In Sharjah, same day delivery is available in all areas except:

          • Kalba 1
          • Kalba 2
          • Shis
          • Khor Fakkan
          • Nahwa
          • Dibba Al Hisn

          *In Ajman, same day delivery is available in all areas except:

          • Al Manamah
          • Masfut

          *In Abu Dhabi, same day delivery is available in all areas except:

          • Madinat Zayed
          • Madinat Zayed (City Area)
          • Madinat Zayed (Western Region)
          • Ghayati
          • Liwa Street
          • Liwa Western Region

          Payment Options

          PostPay

          Shop now, pay later with PostPay. For more information, please click here.

          Cash on Delivery

          The cash on delivery option is unavailable. We offer alternative online payment options through debit/credit cards.

          Click & Collect

          You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.

          If you’re unable to collect your order for any reason, please contact us on +971 800-74292.

          Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.

          We keep your order in store for 7 business days.

          All uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.

          For more information, please visits our FAQ's page.